Medical Career Training, Schools, Courses, Programs
field of medicine is a highly competitive one today. Many physicians have found
that there is some "safety in numbers" and have formed mega-practices.
These practices sometimes have 30 or more physicians who are all specialists in
cardiology, orthopedics, or OB GYN, to name just a few. |
Hundreds of patients a day pass through the office doors receiving a wide range of services. These practices rely on personnel trained in very specific job duties within their practices to keep them running smoothly.
The receptionist is a vital cog in any medical office. As many medical practices now have 30+ physicians the number of phone calls received on a daily basis is tremendous. This person may deal with phone issues exclusively. Calls are fielded and sent to the appropriate person. Messages are taken. Many times this person also confirms appointments and does insurance verifications when necessary.
The personnel at the front desk deal face to face with patients. These secretaries are a very important and integral part of any successful medical practice as they are the "face" of the practice. These secretaries greet patients and gather all necessary information for the patient's medical record. This secretary would work directly and closely with the physician handling any specific needs.
There is a medical assistant in every medical practice. This is the person who does the preliminaries for the physician such as height, weight, blood pressure, temperature. As in a cardiology office this person may also hook up electrocardiogram's, holter monitors, stress test's and draw blood.
Some practices utilize nurse practitioners or physicians assistants who can actually stand in for the physician in some cases. Nurse practitioners and physicians assistants have extensive medical training and the ability to write prescriptions.
Today if you go into any practice you'll most likely start with a "diagnostician" within the practice. This is the physician you will see for your complaint who will then refer you to another specialist within the group for further testing or surgery.
Some very busy medical practices have what they call scheduling secretaries. Depending on the specialty, cardiology, orthopedics, OB-GYN these secretaries do nothing but schedule various operative procedures with their area hospitals. These secretaries would also make sure the patient is made aware of surgery dates and times and they have all the necessary information and paperwork completed.
After the patient is seen it's of the utmost importance that the referring physician is sent a report of the visit. This is where a trained medical transcriptionist comes in. Due to the complexity of terminology within each field of medicine most medical transcriptionists specialize in one field. Accuracy and speed are very important here.
The final step for the medical practice is the billing. Medical billing is a very specific skill within itself. The medical biller must be very familiar with insurance coding. They will need to have a thorough understanding of each insurance company and it's various requirements for payment. In most cases insurance verification is necessary before any procedure can be performed. They must keep up with any governmental regulations pertaining to filing claims. Medical billing personnel regularly attend meeting to keep in touch with the many changes that happen in the insurance industry.